With the COVID-19 crisis causing unprecedented disruption to daily life, gaining access to your usual services may well have become extremely difficult. Here, we’ve put together a list of services and support groups for those in the Bridgeton & Dalmarnock areas.
If any of the information in this document is incorrect or you would like anything added, please contact elaine.feeney@glasgow.ac.uk
PEEK
Providing food parcels and play packages to local CYP in B&D and across the city.
Contact: michaela@peekproject.co.uk
Baltic Street Adventure Playground (BSAP)
Providing food parcels to local CYP and families in B&D and across the East End.
Contact: alan@balticstreetadventureplay.co.uk
Church House
Providing food parcels to local CYP and families already registered at Church House.
Contact: angela@churchhouse.plus.com
PDC Thriving Places
Developing wellbeing packs to be delivered to local families.
Digital pen pal project: linking local pupils with local older people to keep in touch digitally to help reduce social isolation. Looking for more young people to get involved and keen for more referrals from older people.
Online mindfulness courses.
Online women’s group.
End of year online school party.
Contact: Meabh.Bradley@westscot.co.uk
Community Links Practitioner (Main Street Medical Practice)
Referring and signposting people registered at the practice in order to access appropriate support. Main referrals currently include food provision, mental health and prescription delivery. Also providing specific phone support to those in shielding category. Anyone registered at Main Street Medical Practice can receive support.
Contact: deborah.hamilton@alliance-scotland.ac.uk
Calton Heritage Centre
Providing food and prescription delivery locally to sheltered housing and older people.
Contact: Rosemary.Robertson@thenuecommunities.co.uk
Rogart Street Café / S.A.S. Food Parcel
Delivering soup, sandwiches and food parcels to older and vulnerable people locally and across the East end.
Contact: rogartsas@gmail.com or 0793 606 1030
Everlasting Foodbank
Provides support to those on low income or no income, homeless, refugees/asylum-seekers, children and young people, adults, those isolating, etc.
The Foodbank runs the following services:
- Food parcels, collection only, 1st and 3rd Saturday of the month.
- Twice weekly food parcel home delivery service every Monday and Friday.
- Top up Saturday food parcels: 2nd and 4th Saturday of the month when the foodbank is not running.
Contact: theeverlastingfoodbank@gmail.com or
07983021283 / 07832223042 / 07878648977.
Kids Holiday Cafe
Delivering food parcels and activity packs to children (age 2+) and their families.
Contact: theeverlastingfoodbank@gmail.com or
07983021283 / 07832223042 / 07878648977.
Freedom Café
The Freedom Cafe provides takeaway meals every Monday 12- 3pm.
Contact: freedomcafeglasgow.org@gmail.com
Glasgow North East Food Bank
REFERRAL/SELF-REFERRAL ONLY. Parkhead and GNE constituency. Foodbank operating out of Calton Parkhead Parish Church, 142 Helenvale Street, G31 4NA.
They are operating Mondays and Thursdays 2-4pm until further notice.
Contact: info@glasgowne.foodbank.org.uk or 07951749363 / 07951749373
FARE
FARE has a food hub set up at St Mungo’s Academy and is providing meals across the East End as well as citywide.
Contact: jimmy.wilson@fare-scotland.org
COVID-19 Support Glasgow North East
This is coordinated locally by local volunteers. They mainly provide food and prescription delivery services, but also provide friendly phone calls, dog-walking and respond to and other local requests if possible. Currently running at full capacity and looking for support in regard to food delivery services.
Contact: covid19glasgowhelp@gmail.com or 0141 474 6617
Self Isolation Support Glasgow East End
A group set up to facilitate support for those in self-isolation. Whether it is helping to keep people fed, watered, or just to combat loneliness, let’s bring our amazing community together and help folk at this tough time.
Contact: https://www.facebook.com/groups/248219579528565/
Meals Collective
Meals Collective Glasgow is a non-profit organisation created by Hana & a few volunteers who want to provide ‘home’ cooked comfort food on a ‘pay as you can’ basis for those that need extra support or are vulnerable during the COVID-19 crisis.
Contact: mealscollective@gmail.com
https://www.facebook.com/mealscollective/
Soul Food Sisters
Currently delivering hot meals in bulk to homeless shelters, hostels and the night shelter on Fridays and Saturdays.
They can deliver hot meals in bulk to any organisation or group needing support. They are not limited to Fridays and Saturdays. Please contact for further details.
Contact: Djamila hello@soulfoodsisters.org or 07533677112
Urban Roots Food Map One Parent Families Scotland
The Urban Roots Free Food Map www.urbanroots.org.uk/freefood shows projects across Glasgow offering a meal or food parcel. You can search by day or area and get directions from wherever you are. Many projects are now delivering to people that are unable to go out.
We are continually updating it with the changes brought about by the Coronavirus crisis so that is continues to be a useful resource for organisations and individuals. If you know of a project that isn’t on the map or if any of the information is out of date, please email me at sarah@urbanroots.org.uk.
One Parent Families Scotland
Delivering hot meals and sandwich packs to single parent families Monday – Thursday each week across Glasgow.
Delivering food parcels and providing support with fuel top ups to single parent families in need
Providing welfare rights, money advice, support to claim benefits including UC , charitable applications such as Aberlour Emergency Fund , Family Fund etc.
Providing employability support for single parents who are looking to progress into employment or need information and advice around furlough scheme.
Weekly online peer support groups coming soon.
Contact: Michelle.morgan@opfs.org.uk or call 0141 847 044
Welfare Rights – benefits and financial advice
Scottish Welfare Fund
Crisis grants available through Scottish Welfare Fund (GCC) for people on low income (including those in and out of employment) who are experiencing financial difficulties as a result of an emergency or change in circumstances (including changes to benefits).
It’s discretionary and does not have to be repaid.
To apply by phone:
0141 276 1177 (Monday – Friday, 9am – 4.45pm)
To apply online:
https://www.glasgow.gov.uk/swf
Information Leaflet:
https://www.glasgow.gov.uk/CHttpHandler.ashx?id=33337&p=0
Aberlour Children’s Charity Urgent Assistance Fund
Aberlour’s Urgent Assistance Fund can provide cash grants to help families with children who are suffering extreme hardship, including the impact of the Coronavirus.
Applications must be endorsed and submitted by a sponsor, acting in their professional capacity. Examples of eligible sponsors include social workers, health care professionals, teachers, clergy and third sector organisations. Applications from individuals cannot be accepted.
The Aberlour Urgent Assistance Fund awards cash grants to assist children and young people (aged 21 and under) across Scotland, and their families, who are suffering extreme hardship.
This support is usually via cash grants to assist with a range of needs, such as food, prepay power cards, clothing, bedding or other essentials.
Please note, available funds are limited and all applications will be evaluated against evidence of a family’s financial status.
To qualify for cash grants from the Trust:
There must be a child in the family who is 21 or under.
That child must be suffering extreme hardship.
A family can receive one grant per financial year.
Grants are made at the discretion of the Trust.
A sponsor must submit a fully completed and legible application on an official application form.
Please follow this link to download a copy of the application form:
https://www.aberlour.org.uk/urgentassistancefund/
Please note that as of 23 March 2020 the organisation is no longer able to accept paper copy applications, so please email your completed application form to: urgentassistance@aberlour.org.uk.
Telephone: 0800 0856150
Children 1st Parentline
Parentline is here for you. Our staff are working from home to ensure that we can continue to offer help and advice to anyone who needs us. We will support every family to cope through coronavirus.
Call 08000 28 22 33 free, browse our website for advice and support, or start a webchat.
Money, debt and benefit advice service can be accessed through the Parentline as well.
Citizen’s Advice Scotland
Citizen’s Advice Scotland now has a free national phoneline: 0800 028 1456
Provide support in regard to benefits, housing advice, employment rights, etc. They should be able to advise on any issue which affects your rights and entitlements as a citizen.
Phone line open Mon-Fri 9am-5pm
Universal Credit Helpline
Talk to us about Universal Credit, we’re here to help!
If you need to make a NEW CLAIM to one of the following benefits, you will need to claim Universal Credit.
- Income Support
- Income-based Job Seekers – Allowance
- Income-related Employment and Support Allowance
- Housing Benefit
- Child Tax Credit
- Working Tax Credit
Glasgow Life can support you in making an application.
Call 0808 169 9901 to make an appointment
All libraries are currently closed to the public but people with appointments can gain access.
Referral information:
Prior to any appointment a customer/person representing them will be asked if you already have a claim.
The issue might be sorted over the phone without an appointment.
They will be informed of the available libraries (Ibrox, Shettleston and Anniesland 10-4).
They will be asked if they have any symptoms cough/flu.
If an interpreter is required would it be possible for them to bring family or friend to assist.
If possible, as we are still based in the library and to slow the spread of the virus we have been asked to keep the numbers as small as possible. Therefore if a single claim could a person come alone. I realise that for some people this will not be possible.
The library will look like its closed someone will come and let them in. They must have an appointment to gain entry to the library.
Support – CYP and families
NSPCC Helpline
If you’re worried about a child, or you work with children and need advice or information, call our helpline on 0808 800 5000 – we’re here Monday to Friday 8am – 10pm or 9am – 6pm at the weekends.
Email: help@nspcc.org.uk
Child Line
Information, advice and support for children and young people.
0800 1111
Youth Health Services
Telephone service only:
Monday-Friday, 8.30am-4.00pm & Tues/Wed/Thurs, 6-9pm
0141 451 2727
Out of hours Glasgow and partners emergency social work service
0300 343 1505 or visit
www.glasgow.gov.uk/index.aspx?articleid=17236
Simon Community Scotland
Support and services still available to anyone experiencing a housing/homelessness crisis.
The 24/7 free phone number is 0800 027 7466.
Nightstop Glasgow (Simon Community)
Nightstop Glasgow is a night by night, free emergency accommodation and support service for young people 16-25.
They can support and sign post any young person who is experiencing a housing /homelessness crisis and can provide accommodation through Volunteer Community Hosts.
Contact: 0141 418 6990 or nightstop@simonscotland.org
Scotland’s Domestic Abuse and Forced Marriage Helpline
0800 027 1234
Email: helpline@sdafmh.org.uk or web chat at http://www.sdafmh.org.uk
Domestic abuse helpline operating 24/7. Confidential support from highly-trained female advisers.
Glasgow Womens Aid
0141 553 2022
Email: admin@glasgowwomensaid.org.uk
Website: http://www.glasgowwomensaid.org.uk
Crisis support service for women experiencing Domestic Abuse – 10 am – 4 pm, Mon – Fri. Confidential support from highly-trained female advisers.
Support – older people
Age Scotland
https://www.ageuk.org.uk/scotland/
Phone 0800 12 44 222
The Age Scotland Community Connecting service aims to tackle social isolation and loneliness across Scotland by ensuring that details of what is available locally can be easily accessed.
Good Morning Service
Phone 0141 336 7766
Telephone befriending service in Glasgow for people 60+
Weekdays: 8am-3.30pm Weekends: 8am-12 noon
The No.1 Befriending Agency
Phone 0141 465 6998
Phone befriending, help with shopping
Livestream exercise classes for elderly
Coronavirus general support helpline: 0800 028 2816
If you don’t have symptoms and are looking for general information
Support – mental health
With Kids
With Kids is a children’s mental health charity offering emotional support to children and their families and have been working in the East end for eleven years.
They are currently offering a live web chat and phoneline for parents who need someone to speak to Mon- Fri 10am – 3pm
Phone: 0141 550 5770
Web chat: http://www.withkids.org.uk
CAMHS Helpline
Phone 0141 277 7515
Breathing Space
Mental health helpline for listening, advice and information for people in Scotland feeling low, stressed or anxious
Phone: 0800 83 85 87
Opening hours
Weekdays: Monday-Thursday 6pm to 2am
Weekend: Friday 6pm-Monday 6am
Samaritans
Mental health helpline for listening, advice and information for people in Scotland feeling low, stressed or anxious
Phone 116 123
Open seven days a week 24hrs
General
Glasgow Community Response Team: GCVS
Signposting helpline staffed by volunteers. GCVS are collating a city wide database of help and support available across Glasgow. Community members can be directed via contact details to support in their local area.
Phone 0141 345 0543
SCVO: third sector support
Useful resources for funding and information re Covid 19:
https://scvo.org.uk/support/coronavirus
Information about web security:
https://scvo.org.uk/p/37303/2020/04/08/zoom-calling-and-privacy
If any of the information in this document is incorrect or you would like anything added, please contact elaine.feeney@glasgow.ac.uk
Children's Neighbourhoods Scotland 